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Night Receptionist

Posted 56 minutes 38 seconds ago by Radisson Blu Hotel Liverpool-Rooms

Permanent
Full Time
Other
Liverpool, United Kingdom
Job Description

We are looking for a Night Receptionist to join our dynamic front office team.

What We Offer Our Night Receptionist
  • Competitive compensation and benefits package
  • Special rates for team members, friends and families while travelling and staying in Radisson hotels
  • Access to a wide range of development offers, including an individual development plan and unlimited access to more than 20,000 learning modules & programmes through Radisson Academy
  • Participation in responsible business initiatives and community projects
  • Contributory pension scheme and Life Assurance
  • Complimentary meal on duty
  • Uniform
  • Employee Assistance Programme through UNUM
  • Fantastic opportunities for career progression
  • 28 days holiday for full time team members
  • Free use of leisure, pool and gym facilities at off peak times (where applicable)
The Night Receptionist Role

As a Night Receptionist, you will play a key role in delivering a warm welcome and outstanding service for guests during the night shift. Your responsibilities include:

  • Managing check in and check out procedures and all aspects of the guest journey
  • Ensuring guest satisfaction through proactive service and attention to detail
  • Maintaining the front office environment and supporting smooth operations
  • Acting as a 'superhero' to anticipate and deliver guest needs at the highest level
  • Working collaboratively as part of a team to create memorable experiences for guests
Qualities We Are Looking For
  • Flexibility and a positive, "Yes I Can!" attitude
  • Attention to detail
  • Creativity and problem solving skills
  • Passion for creating extraordinary service
  • Strong verbal communication skills
  • Teamwork to ensure guest satisfaction
  • Relevant experience preferred but not essential
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