Night Receptionist
Posted 56 minutes 28 seconds ago by Radisson Blu Hotel Liverpool-Rooms
Permanent
Full Time
Other
Liverpool, United Kingdom
Job Description
We are looking for a Night Receptionist to join our dynamic front office team.
What We Offer Our Night Receptionist- Competitive compensation and benefits package
- Special rates for team members, friends and families while travelling and staying in Radisson hotels
- Access to a wide range of development offers, including an individual development plan and unlimited access to more than 20,000 learning modules & programmes through Radisson Academy
- Participation in responsible business initiatives and community projects
- Contributory pension scheme and Life Assurance
- Complimentary meal on duty
- Uniform
- Employee Assistance Programme through UNUM
- Fantastic opportunities for career progression
- 28 days holiday for full time team members
- Free use of leisure, pool and gym facilities at off peak times (where applicable)
As a Night Receptionist, you will play a key role in delivering a warm welcome and outstanding service for guests during the night shift. Your responsibilities include:
- Managing check in and check out procedures and all aspects of the guest journey
- Ensuring guest satisfaction through proactive service and attention to detail
- Maintaining the front office environment and supporting smooth operations
- Acting as a 'superhero' to anticipate and deliver guest needs at the highest level
- Working collaboratively as part of a team to create memorable experiences for guests
- Flexibility and a positive, "Yes I Can!" attitude
- Attention to detail
- Creativity and problem solving skills
- Passion for creating extraordinary service
- Strong verbal communication skills
- Teamwork to ensure guest satisfaction
- Relevant experience preferred but not essential