Night Operations Lead: Guest Experience & Safety

Hyatt Regency London Blackfriars in London requires a Night Manager to oversee all hotel operations during the night shift, ensuring guest satisfaction and safety. You will act as manager on duty, handle complaints, coordinate front office activities, and welcome guests in a friendly, professional manner.

You will also perform the full night audit, supervise staff, and drive service standards while coordinating with other departments to maintain brand excellence.