NHSL 218376 Directory Services Administrator (LI) CP40

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

Please note we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage

The Directory Services Team provides administration and support for user accounts on a number of Clinical and Corporate Systems throughout NHS Lothian. The team also administer the network user and email accounts for all NHS staff and GPs as well as email accounts for Pharmacists and Dentists.

The post holder's responsibilities will include:

• Ensuring user account requests are processed in accordance with procedures to provide a timely response in accordance with the Service level Agreement.
• Verifying requests for access to systems meet Information Governance and Data Protection guidelines.
• Fault finding and resolving user account issues logged via the eHealth Service Desk.

Liaison with other teams in eHealth and external Service Providers to ensure that accounts are also available on the requested systems.

For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions please contact or