Multichannel Customer Support Agent - Hull

DNA Payments Ltd is seeking a Customer Service Agent in Hull to join our growing team. Your main responsibility will be to manage day-to-day customer enquiries, aiming for first-contact resolution while providing the highest level of customer service.

You will work in a supportive team, handling queries through various communication channels and consistently achieving your KPIs and SLAs. The role offers benefits like 25 days holiday, private medical, and a pension scheme.