Motor Claims Manager (Home

Overview

A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result!

This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet.

Location: London & South, Reading. Job Type: Permanent. Sector: General Insurance. Specialism: Claims, General Management, Senior Appointments. Salary range: £40,000 - £49,999, £50,000 - £59,999. Salary Description: to £55K plus benefits. Start Date: ASAP. Posted: 17-Sep-25. Recruiter: Aston Charles. Job Ref: RJ-3122TM. Job Views: 5.

Responsibilities

• Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout.
• Lead a collaborative, high-performing culture and implement and maintain best practices for claims handling.
• Monitor and analyse claims data to identify trends, patterns, and areas for process improvement.
• Serve as a resource for escalated claims and be responsible for the accuracy and adequacy of all aspects of claim reserving.
• Execute on performance management (attract, hire, retain and provide a high level of training) and prepare and present comprehensive claims reports, metrics, and analysis to clients and customers.
• Be involved in a variety of projects and assignments as the firm grows in a fast-paced, evolving environment.

Qualifications / Experience

• Extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses.
• Ability to thrive in a dynamic, fast-paced environment and challenge the status quo.
• Willingness to engage in multiple projects and initiatives as the company expands.

Benefits and Details

• 100% home-based role with tools provided (e.g., Apple MacBook and additional screens).
• Competitive salary (£50K-£55K, negotiable on experience) plus company benefits including private healthcare.
• Friendly and supportive team environment with opportunities for progression in the short, medium, and longer term.
• Other information: extensive progression opportunities as more high-profile insurers onboarded.

About the Recruiter

Aston Charles - a personalised service from industry experts. General Insurance and Financial Services Recruitment.