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Meetings & Events Operation Assistant
Posted 2 hours 28 minutes ago by Himanchestercity
Permanent
Full Time
Hospitality & Tourism Jobs
Lancashire, Manchester, United Kingdom, M21 0
Job Description
Overview 
- Ensuring that all guests experience an outstanding level of service throughout their meeting and social event
- Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness
- Engage, build and develop relationships with guests, assessing their needs and flexing style and approach appropriately
- Looking after our guests on a daily basis to assist them in their needs to run a smooth meeting or event
- Serving during banquets and functions, serving behind the bar
- Setting up meeting rooms and preparing them ready for our guests arrival
- Responding promptly to guest complaints and finding ways to turnaround any negative feedback
- Looking for ways to deliver continuous improvements to the guest experience
- Working as a part of our Roby1844 team, a canalside terrace, opening soon, serving food and drink to our guests
- Discounts across retail, restaurants, events etc (because we know life isn't about work)
- Use of onsite gym
- International Travel at Employee Rate for other branded hotels within our brand family (and you're not just limited to good old Britain - our family has hotels that span all over the world!)
- Meals for free on shift
- Progression Room to grow, with opportunities across the UK and internationally
- Uniform provided
- Flexible hours
Himanchestercity
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