Medical Secretary

We are seeking a highly organised Medical Secretary to join our team.

The ideal candidate would have experience of using EMIS, good sound knowledge of medical terminology, and have worked as a Medical Secretary within the NHS.

You must be accurate, have good communication skills and be a team player.

The position available is part time, approx. 15-20 hours per week. Shift times are negotiable.

Main duties of the job

Key Responsibilities

• Providing comprehensive secretarial support to clinicians
• Managing patient referrals, and correspondence
• Managing medical reports, insurance claims and subject access requests
• Handling confidential patient information in line with data protection regulations
• Liaising with patients, healthcare professionals, and external organisations
• Maintaining accurate and up-to-date medical records

Job responsibilities

As a valued member of our administration team you will play a key role in keeping our practice running smoothly and ensuring every patient has a positive experience. Your responsibilities may include any of the following, with flexibility depending on practice needs and guidance from the Deputy Practice Manager or Practice Manager:

• Providing full secretarial support to GPs and clinical staff
• Processing referrals via the NHS e-Referral Service (e-RS)
• Managing incoming and outgoing post, emails, and documents
• Handling patient queries in a professional and confidential manner
• Maintaining accurate patient records using clinical systems
• Liaising with hospitals, community services, and other healthcare providers

Qualifications

• Previous experience as a Medical Secretary or NHS administrator
• Excellent organisational and time management skills
• Strong attention to detail and ability to work under pressure
• Understanding of confidentiality and GDPR in a healthcare setting
• Good communication and interpersonal skills
• Knowledge of NHS systems such as e-RS, and EMIS
• Familiarity with medical terminology

Personal Skills

• Excellent interpersonal skills
• The ability to remain calm under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.