Medical receptionist/administrator

We are a very busy and friendly 12 doctor practice at The Gill Medical Centre in Walkden and we wish to recruit full time experienced medical receptionist/administrators.

We are looking for enthusiastic, self-motivated, well-organised and hard-working individuals to provide full reception and administration support for our practice.

Excellent verbal and written skills are an essential requirement, as well as computer literacy, a professional telephone manner and a flexible approach to work. Knowledge of a GP clinical system, especially EMIS, is advantageous although training will be given.

Main duties of the job

• To provide a professional and effective reception service to our practice population to ensure complete satisfaction with patients practice experience

About us

The Gill Medical Centre is a well-regarded, high performing practice and we are expanding rapidly with the intention of forming 2 smaller practices where continuity is key. We are a very busy practice and we all work hard together as a team.

Job responsibilities

• Attending to the reception desk
• Making appointments
• Answering the telephone
• Dealing with the daily post
• Dealing with practice tasks and contacting patients as required
• Receiving samples from patients
• Filing
• Receiving visitors into the surgery
• Photocopying medical records for third parties
• Scanning hospital and patient letters into patient notes
• Assist with and minimise potential issues that may lead to complaints

Person Specification Qualifications

• GCSE Grade A-C in English and Maths
• Previous experience of dealing with public/patients both face to face and over telephone
• Experience of telephone operation
• Experience of working in a medical reception
• Experience of using a computer
• Experience of using office equipment
• Accurate filing skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.