Luxury Retail Supervisor

2-8 Saint Giles' Street, Edinburgh, SA, EH1, UNITED KINGDOM

A new exciting opportunity is available in our Kiltane Store. We are looking for a full-time Supervisor!

Founded in 1989, we are an Edinburgh-based brand redefining everyday luxury through timeless design and considered craftsmanship.

With stores across the UK and a reputation worldwide, our success is built on the passion of our people and a culture that values expertise, collaboration and a shared commitment to excellence.

Kiltane is also proud to be a Living Wage Employer.

This is an exciting time for a Retail Supervisor to join our team and grow with us to be a part of something truly exceptional.

About the job

We are recruiting a Full Time Store Supervisor for our store on the Royal Mile in Edinburgh.

Candidates MUST HAVE a minimum of 1 year of experience at a senior sales level or as a store management.

Please note candidates without the above criteria will not be considered.

As a store supervisor, you will work in collaboration with your line manager to support your team achieving their goals & going above and beyond for our customers.

About you:

• Leadership and motivational skills
• Able to work well with others & approach others easily
• Dedication to provide high standard of customer service
• Ability to work in a fast-paced environment
• Ability to delegate appropriately & set clear goals
• Show initiative & present ideas

Key Responsibilities:

• Managing the store floor and leading the sales team
• Lead by example in excellent customer service
• Ensuring all targets and goals are met throughout the team
• Maintaining the store & back areas ensuring they are tidy and clean
• Ensure shop floor is stocked and always presented well
• Opening & closing store
• Ensuring shop floor is fully always stocked

We Offer:

• Full time & permanent employment (subject to 3 months' probation period)
• 28 days annual leave and 1 public holiday (25th December)
• Staff training

Screening Questions

• Please briefly describe any relevant experience you have for this role.
• Do you speak Mandarin, Cantonese, or Korean?
• Please provide your availability for an interview over the next two weeks.
• If yes, please specify which language(s) you speak and your level of proficiency (e.g. conversational, fluent, or native).