Luggage Porter

COMO Hotels and Resorts are an award-winning, family-owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.

COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.

What you will do:

• Greeting and assisting guests on arrival and departure
• Delivering and collecting luggage and assisting with the delivery of guest requests
• Taking and delivering room service orders
• Assisting with guests requests in the front lobby area.
• Ordering and delivering newspapers, housekeeping and valet duties
• Ensuring the lobby area is kept clean and up to high standards

• Reservations Agent experience within a luxury hotel background
• Excellent communicator and collaborator
• A high level of organisational skills
• A proactive approach with a self-driven attitude
• A team player
• Flexible with the tasks carried out and the shifts worked as part of a rota that covers 24 hours over 7 days
• Good general knowledge of London in order to assist guests with their bearings

What we will offer you:

• Competitive salary of £28,892 + Expected average annual service charge of £3,600
• Employee rates for all COMO Hotels and Resorts properties worldwide
• 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
• Employee discounts on Nobu London
• Career development opportunities
• A lucrative bonus for introducing someone to any COMO property
• An exciting calendar of wellness and engagement activities
• Access to free financial advice and
• Access to an Employee assistance programme; offering support and advice
• Free meals on duty
• Free Uniform & laundry service
• 28 paid holidays per year, increasing with service
• NEST Auto- enrollment Pension
• Company Sick Pay