Luggage Porter

Posted 1 day 3 hours ago by Concierge

Permanent
Full Time
Other
London, City Of Westminster, United Kingdom, NW1 4
Job Description

COMO Hotels and Resorts are an award-winning, family-owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.

COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.

What you will do:

  • Greeting and assisting guests on arrival and departure
  • Delivering and collecting luggage and assisting with the delivery of guest requests
  • Taking and delivering room service orders
  • Assisting with guests requests in the front lobby area.
  • Ordering and delivering newspapers, housekeeping and valet duties
  • Ensuring the lobby area is kept clean and up to high standards
Who you are:
  • Reservations Agent experience within a luxury hotel background
  • Excellent communicator and collaborator
  • A high level of organisational skills
  • A proactive approach with a self-driven attitude
  • A team player
  • Flexible with the tasks carried out and the shifts worked as part of a rota that covers 24 hours over 7 days
  • Good general knowledge of London in order to assist guests with their bearings

What we will offer you:

  • Competitive salary of £28,892 + Expected average annual service charge of £3,600
  • Employee rates for all COMO Hotels and Resorts properties worldwide
  • 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
  • Employee discounts on Nobu London
  • Career development opportunities
  • A lucrative bonus for introducing someone to any COMO property
  • An exciting calendar of wellness and engagement activities
  • Access to free financial advice and
  • Access to an Employee assistance programme; offering support and advice
  • Free meals on duty
  • Free Uniform & laundry service
  • 28 paid holidays per year, increasing with service
  • NEST Auto- enrollment Pension
  • Company Sick Pay