Lettings Office Coordinator!

Lettings Office Coordinator - Prime Central London Estate Agency

Location: Kensington & Chelsea, Central London
Salary: £26,000 - £35,000 DOE + Performance Bonus
Type: Full-Time in office, Permanent

Are you a meticulous and experienced property professional looking to take the next step in your career? Join a prestigious and high-performing estate agency with over 50 years of expertise in central London's prime property market.

We are seeking a Lettings & Compliance Coordinator to support a dynamic lettings team operating at the very heart of Kensington & Chelsea. This is a key role that blends property knowledge, operational efficiency, and client service in a fast-paced, high-value environment.

Why This Role?

This is more than an admin role - it's an opportunity to make a meaningful impact in a boutique agency known for excellence, discretion, and long-term client relationships. You will play a critical part in ensuring legal compliance, operational accuracy, and seamless tenancy experiences for both landlords and tenants.

What You'll Be Doing

Lettings & Compliance Excellence

• Conduct and manage tenant referencing, Right to Rent checks, and background screenings


• Draft and manage tenancy agreements, renewals, and deposit registrations


• Oversee all move-in/out compliance and maintain up-to-date tenancy records

Operational & Team Support

• Organise property handovers, viewings, and internal scheduling


• Manage office supplies, key logs, calendars, and general administration


• Be the friendly, professional first point of contact for tenants and landlords

Systems & Reporting

• Maintain accurate records using Alto CRM and internal shared systems


• Assist with tenancy lifecycle reporting, budgeting support, and compliance audits

What We're Looking For

• Must have prior experience in a lettings administration or property coordination role (essential)


• Must have experience in a London-based estate agency office (essential)


• Deep working knowledge of tenancy law, deposit regulations, and compliance standards


• Exceptional organisational skills and attention to detail


• A confident communicator with professional written and verbal skills


• Tech-savvy with solid knowledge of CRM systems (Alto preferred), Microsoft Office, and digital filing systems

What's in It for You?

• Competitive salary package (£26,000 - £35,000 DOE) plus performance bonus


• Work in a beautiful, boutique office in the heart of Kensington & Chelsea


• Direct exposure to luxury properties and high-net-worth clients


• A supportive, close-knit team that champions growth, collaboration, and attention to detail


• Real opportunities for career progression in a thriving independent agency

Ready to Join a Property Agency That Values Professionalism, Precision, and People?

If you're ready to bring your lettings experience to a team that operates at the highest standards, we want to hear from you. Join us and take your career to the next level.

Apply now - your next chapter starts here.

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