Leisure Attendant (Lifeguard) - Part Time

PART TIME ROLE AVAILABLE AT BOURNE Saturday 11.30-5pm

Our centres are open 7 days per week.

• Ensure the safety of customers while supervising the swimming pool and its surroundings as a pool lifeguard.
• Perform routine checks, cleaning, and assist with the preparation of events and activities, including the assembly and dismantling of equipment.
• Interact warmly and welcomingly with customers, often being the first team member who receives reports of issues.
• Maintain professionalism and efficiency, remaining calm in difficult situations and proactively addressing issues or reporting them to management when necessary.
• Adhere to the National Pool Lifeguard Qualification standards, ensuring the poolside is never left unattended.
• Monitor general pool conditions (water clarity and odour) and report any issues to the Duty Manager.
• Track the number of swimmers in the pool at any time and alert the Duty Manager if limits are exceeded or additional lifeguards are required.
• Follow the Pool Safety Operating Procedure (PSOP) of the centre at all times.
• Maintain National Pool Lifeguard Qualification (NPLQ) by attending required training sessions.
• Provide outstanding customer care, addressing minor problems and reporting serious issues to the Duty Manager.
• Ensure the health and safety of customers at all times.
• Understand and be fully conversant with the Centre Emergencies Procedure for the building as detailed in the Health and Safety Manual.
• Check the safety of equipment and report any damage or malfunction of equipment, plant, or building fabric to the Duty Manager immediately upon discovery.
• Assist in the preparation and operation of events and activities, including assembly, dismantling, and minor repairs when required.
• Carry out cleaning duties as prescribed by the Duty Manager and maintain storage areas in a clean and tidy condition.
• Handle and record lost property in line with company procedures.
• Assist in the opening and/or closing of the centre each day.
• Complete other tasks as requested by the management team.