Learning Support Administrator

Location: Penwith or Truro campus, or both.

Salary: £24,454 per annum (£21,765 per annum)

Working pattern: 37 hours per week, 40 weeks per year

Do you have excellent administrative skills, a passion for supporting young people, and a talent for organisation?

Truro and Penwith College is seeking a dedicated Learning Support Administrator to join our Learning Support and Inclusive Practice Team. This is a rewarding opportunity to play a vital role in supporting learners, including those with SEND and EHCPs, while working within a friendly and professional team environment.

What You'll Do

• Be the first point of contact for students, staff, parents/carers, external agencies, and members of the public.
• Manage incoming enquiries via phone, email, and in person.
• Process and maintain confidential student records, including medical and learning support information.
• Support EHCP administration and review processes.
• Coordinate meetings, calendars, correspondence, and team resources.
• Maintain accurate records and utilise college systems for data management.
• Assist with ordering, invoices, and general office administration.

We're Looking For Someone Who Has

• Experience in an administrative support role
• Strong IT skills, including spreadsheets, databases, and record-keeping systems
• Excellent organisational and communication skills
• A high level of accuracy, discretion, and attention to detail
• Outstanding customer service and interpersonal skills
• A proactive approach and genuine enthusiasm for supporting learnersThe ability to work sensitively with students with additional needs and disabilities

Why Join Us?

• Make a meaningful difference to students' educational journeys.
• Work within a supportive and inclusive college community.
• Access professional development opportunities.
• Be part of a team committed to student success, equality, diversity, and safeguarding.

Join us and help create an outstanding learning environment where every student can thrive.

Join us and play a key role in supporting learners at one of the UK's leading FE colleges.

We offer a generous package with benefits including up to 28 days annual leave plus bank holidays and College closure days, LGPS pension scheme, relocation package, free on-site parking and a variety of on-site benefits and discounts.