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Lead Agent: Elite Passenger Care & Team Mentor
Posted 7 days 2 hours ago by ABM
Permanent
Full Time
Other
England, United Kingdom
Job Description
ABM at Heathrow Airport is seeking a Lead Agent to deliver first-class customer service on high-profile flights and mentor newer agents. You will guide colleagues, ensure safety, and maintain outstanding standards in a fast-paced environment.
Responsibilities include leading special assistance, coordinating with airlines, and ensuring accurate journey tracking using PDAs. Flexibility for 4-on/4-off shifts is essential.
ABM
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