Lead a High-Impact Contact Centre Team

Vets Now in Dunfermline is seeking an experienced Contact Centre Team Leader to guide the day to day operations of the Dunfermline Contact Centre and support your team in delivering an exceptional experience for every client.

In this role you will coach and develop staff, manage performance, and work with our wider network of IVC clinics and hospitals to ensure a calm, efficient and compassionate service for pets and their owners.