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Last-Mile Delivery Liaison & Customer Support

Posted 3 days 1 hour ago by Amazon

Permanent

Full Time

Customer Service Jobs

Hampshire, Havant, United Kingdom, PO9 1

Job Description

Amazon UK Services Ltd. is seeking a Delivery Service Liaison to manage last-mile communication with customers, warehouses and partners. You will place outbound calls, investigate delivery issues, and ensure timely resolutions to deliver a great customer experience.

The role focuses on following SOPs, maintaining data security, and contributing to continual improvement initiatives across the DSL team. Based at a last-mile delivery site with shift patterns Wednesday to Saturday or Sunday to

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