Last-Mile Delivery Liaison & Customer Support

Amazon UK Services Ltd. is seeking a Delivery Service Liaison to manage last-mile communication with customers, warehouses and partners. You will place outbound calls, investigate delivery issues, and ensure timely resolutions to deliver a great customer experience.

The role focuses on following SOPs, maintaining data security, and contributing to continual improvement initiatives across the DSL team. Based at a last-mile delivery site with shift patterns Wednesday to Saturday or Sunday to