Key Account Manager

Ref: 81-JH

Role: Key Account Manager

Salary: £35,000 - £45,000 Per Annum + Uncapped Commission + Company Car or Car Allowance

Location: Doncaster

Hours: 40 Hours Per Week

Working Pattern: Monday - Friday, Flexible Hybrid Working

Benefits:

• 30 days annual leave (including bank holidays), increasing to 33 days' with length of service
• Attendance bonus scheme
• Health benefits scheme
• Life assurance
• Charity volunteering opportunities
• Free onsite parking
• Full training and progression plan
• Social gatherings

The role:

As an Account Manager, your primary focus will be on nurturing and expanding relationships with our key clients. You will be responsible for ensuring the satisfaction of our most important customers, identifying opportunities for growth, and collaborating with cross-functional teams to deliver exceptional value. If you are a highly motivated individual with a proven track record in growth focused account management, we want to hear from you.?

Accountabilities and Responsibilities:

• Client Relationship Management: Build and maintain strong relationships with key clients, serving as their primary point of contact. Understand their needs, challenges, and objectives.
• Account Growth: Identify opportunities for account growth and collaborate with clients to develop strategies that maximize the value they receive from our products/services.
• Account Planning: Develop and implement comprehensive account plans for key clients. Set clear goals, strategies, and tactics to ensure client satisfaction and business growth.
• Communication: Effectively communicate with key clients to keep them informed about product updates, industry trends, and opportunities for improvement.
• Issue Resolution: Address and resolve any issues or concerns raised by key clients promptly and professionally.
• Team collaboration: Collaborate with marketing, procurement and operational teams to ensure that client needs are met and that we deliver on our promises
• Reporting and Analysis: Monitor account performance and report on key metrics. Use data-driven insights to optimise strategies and client engagement.
• Contract Renewals: Manage contract renewals and negotiations with key clients, ensuring mutually beneficial agreements

The successful candidate:

• Proven experience in account management within the waste industry. (Waste Industry not essential)
• Strong understanding of the waste industry and client needs.
• Exceptional communication, negotiation, and interpersonal skills.
• Proven ability to build and maintain long-lasting client relationships.
• A history of achieving or exceeding key account growth targets.
• Proficiency in CRM software and data analysis tools.
• Self-motivated and capable of working independently.
• Willingness to travel as required.

Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.

Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race, religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance.