Kent Infant Feeding Regional Service Manager

Job Title: Kent Infant Feeding Regional Service Manager

Salary: £32,000

Contract: Fixed Term until 1st January 2029

Working Hours: 35 hours per week

Location: Kent community based

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.

About us at the NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we ve supported millions of people on their unique journey into parenthood.

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.

As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe.

About the role

Join our passionate team and contribute to the meaningful work that transforms the loves of parents and families. The Kent Infant Feeding Regional Service Manager is a strategic role that has responsibility for driving the mobilisation and development of the infant feeding peer support service for NCT across Kent. Working closely with our commissioner and local stakeholders to embed NCT peer support within the Infant Feeding referral pathway.

Your role will include:

Providing line management and support to the Kent NCT Infant Feeding Peer Support staff and volunteer team.

Engage with underrepresented communities through networking with other local organisations.

Set up and manage Parent Focus groups to ensure the programme is accessible and meets the needs of local parents.

Attend and participate in the Local Infant Feeding Strategy / network group.

Local Safeguarding lead for the Infant Feeding Peer Support project

About you

Have a passion for breastfeeding and ensuring every family in Kent has accessible support.

Have experience in managing / coordinating project with a hands on attitude

Experience of working alongside health professions

Experience of supporting or working within marginalised or vulnerable communities and understanding the challenges they face.

Have worked within or have knowledge of the local perinatal services and communities within the Kent area.

What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date for applications: 19th October 2025