ICT Service Centre Lead - User Support & Incident Mgmt

A local government authority in Preston is looking for an ICT Support Centre Team Leader to manage a high-performing team providing digital support. The role requires significant ICT support experience and strong leadership skills. You will oversee daily operations, ensuring excellence in service delivery and compliance with standards. This opportunity offers a competitive salary, generous leave, and professional development opportunities. The candidate should be a calm, customer-focused communicator and possess ITIL knowledge.