Hybrid Benefits Appeals & Quality Officer

A public sector organization in Solihull is seeking an Appeals Quality & Technical Officer to ensure accurate administration of Housing Benefit and Local Council Tax Reduction. The ideal candidate will have strong experience in benefits management, knowledge of related legislation, and the ability to thrive in a high-pressure environment. This role offers flexibility with hybrid working options and generous employee benefits. Interested applicants must display a passion for customer service and technical expertise in the benefits sector.