HR Operations Manager (12-13 month FTC)

Overview

HR Operations Manager - 12-Month FTC (Maternity Cover to start in June) - London - Financial Services

This is a fantastic opportunity to join a commercially driven, people-focused business undergoing significant growth and transformation. With headcount scaling rapidly and multiple HR projects underway, the role offers real breadth, visibility, and the chance to make a genuine impact within a high-performing HR team.

Reporting into the Head of HR, you'll lead the operational HR function and manage a team of two, overseeing everything from HR systems, payroll and reporting through to employee lifecycle management, process improvement, and HR advisory support.

The environment is fast-paced, collaborative, and non-hierarchical, so this role would suit someone proactive, solutions-focused, and comfortable rolling up their sleeves in a growing business.

Key Responsibilities

• Lead the day-to-day HR Operations function and manage a small HR team
• Oversee HR systems, people data, reporting, and HR operational processes
• Support payroll operations and the transition to a new outsourced payroll model
• Drive process improvements and support wider HR transformation initiatives
• Manage employee lifecycle activity including onboarding, probation management, and HR queries
• Produce HR reporting and MI to support business decision-making
• Partner closely with stakeholders across the business to deliver an efficient and commercially focused HR service
• Support HR advisory activity and operational employee relations matters where required
• Ensure HR processes remain compliant, scalable, and fit for a growing organisation

Skills & Experience

• Previous HR Operations experience within a professional services or regulated environment
• Strong HR systems and payroll experience (HiBob experience advantageous)
• Excellent analytical and reporting skills, including strong Excel capability
• Sound knowledge of UK employment law and HR best practice
• Experience managing confidential employee data and HR compliance processes
• Strong stakeholder management and communication skills
• Proven ability to improve HR processes and operational efficiency
• CIPD qualification (or working towards) desirable

This is an excellent opportunity for a proactive HR professional who enjoys improving processes, working with data, and operating in a collaborative, fast-moving environment.

Please contact for more information.