Housing Contact Centre Advisor - Impactful Customer Support

Hampshire County Council seeks a Contact Centre Advisor to join their team at Westminster City Hall. You will play a crucial role in assisting customers who reach out to the housing contact centre, answering their queries and ensuring a positive experience.

The ideal candidate should have experience in customer service, be capable of handling challenging interactions, and possess good keyboard skills to document conversations clearly. This is a temporary position, with a salary between £34,359 and £38,637 per annum.