Housekeeping Supervisor

Housekeeping Supervisor

Welcome Break, Ramada Cambridge CB23 4WU

Pay up to £12.87 per hour

Fantastic benefits & discounts, free parking & great career opportunities

Are you a friendly, welcoming person? Ready to join a hard-working hotel team and build a career? If this sounds like you, you could make a fantastic Housekeeping Supervisor at our 81- bedroom Hotel.

You will lead your housekeeping team to make sure we provide clean and fresh rooms to all our guests. You'll be able to do this by being fanatical about delivering high standards when cleaning, providing spotless rooms and public areas. You'll be working alongside your team, helping to make beds and clean bathrooms where necessary, reporting any damage whilst keeping yourself, the team, and our customers safe.

It's fast-moving, fun and rewarding and in return for giving guests great experiences, we'll support you on your own career journey.

Benefits for a Housekeeping Supervisor:

Up to £12.87ph
Flexible working patterns to fit your lifestyle including seasonal hours
Immediate start and overtime available
£10 on shift meal allowance
Employee discounts (50% off KFC, BK, Starbucks and Pizza Express to name a few on Welcome Break sites nationwide)
My Welcome Break discounts - savings at hundreds of retailers
Incentive Schemes
Career progression from Supervisor to Management through brilliant training programmes
Holiday entitlement that increases with service
Cycle to work scheme
Free onsite parking
Uniform provided - of course!

Qualities we look for as a Head Housekeeper:

A good leader and motivator who can inspire others.
Fanatical about delivering exceptional customer service.
Ready to roll your sleeves up and lead by example.
Ambitious to progress in your career

Job Description:

Train housekeepers on cleaning and maintenance tasks according to company standards
Oversee staff on a daily basis
Check rooms and common areas, including stairways and lounge areas, for cleanliness
Schedule shifts and arrange for replacements in cases of absence
Establish and educate staff on cleanliness, tidiness and hygiene standards
Motivate team members and resolve any issues that occur on the job
Monitor staff performance and provide feedback to improve efficiency and quality
Respond to customer complaints and special requests
Report and follow up on maintenance issues and damages
Monitor and replenish cleaning products stock, linen stock and linen quality stock
Participate in large cleaning projects as required
Ensure compliance with safety and sanitation policies in all areas

Your experience:

Ideally, you'll already have experience of leading teams in a housekeeping environment, preferably in the hotel sector. However, we will consider other candidates with previous housekeeping experience only.

About Welcome Break

Welcome Break is one of the UK's leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.