Hotline Agent 90%

We are looking, on behalf of an organization based in Lausanne and active in the field of social insurance, for a Hotline Agent 90% (M/F). MISSION DESCRIPTIONYou will handle calls from affiliates. You will process first-level requests. You will transfer other requests to managers. PROFILEA vocational qualification (in commerce or retail management).Experience in customer contact/hotline, ideally in the insurance sector.Accustomed to managing a high volume of calls, good communication skills.Available immediately for a temporary mission of 3 months. jid3e5e2d2aen jit0207aen jpiy26aen