Helpline Advisor - Flexible Multichannel Support

Circle Health Group in Glasgow is seeking a Helpline Advisor (Bank) to support the Circle National Enquiry Centre on a flexible, as-needed basis. You will handle high-volume inquiries via phone, email and web, book and adjust appointments, and liaise with consultants and staff to deliver outstanding customer care.

You will record interactions with precision across multiple CRM platforms and participate in overflow call coverage as needed, with a focus on data accuracy and service quality.