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Helpdesk Lead: Inspire Top-Tier Support & Growth
Posted 13 days 11 hours ago by CBRE Group, Inc.
Permanent
Full Time
Other
Staffordshire, Birmingham, United Kingdom, B19 1
Job Description
CBRE Group, Inc. is seeking a proactive Helpdesk Lead to oversee a team of Helpdesk Advisors on site in Birmingham. You will coach staff, ensure SLA-compliant requests, and drive performance improvements while maintaining strong customer relationships.
The role emphasizes leadership, KPI tracking, and seamless service delivery in a fast-paced environment, with emphasis on training and compliance with H&S requirements.
CBRE Group, Inc.
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