Hearing Aid Clinic Volunteer - Golders Green

Jewish Care is launching a brand-new Hearing Aid Clinic in Golders Green, designed to support people in the wider community and across our local services. This volunteer role is central to the success of the initiative, helping individuals get the most from their hearing aids through practical advice, routine maintenance, and guidance on effective use.

All duties will be supported by full training. Tasks include:

• Welcoming and supporting visitors attending the clinic
• Assisting with basic hearing aid maintenance (e.g., cleaning, changing batteries, replacing tubing or domes)
• Supporting individuals to understand how to use and care for their hearing aids effectively
• Demonstrating simple maintenance techniques under guidance
• Providing reassurance and practical advice
• Helping to identify when a hearing aid may need further professional attention
• Assisting with setting up and packing down the clinic space
• Supporting with basic record keeping or appointment coordination (where required)
• Working alongside staff and other volunteers to ensure a positive and supportive environment

Research by Care England and the Jewish Deaf Association highlights the vital importance of good hearing hygiene, particularly for older people and those living in residential care. Untreated hearing loss is linked to increased risks of dementia, social isolation, and a decline in overall health and well being. By supporting individuals with hearing aids and hearing loss, volunteers play a key role in improving quality of life and helping people stay connected and independent.

What additional skills or experience you should have

• Interest in supporting older adults or people with hearing loss
• Patient, approachable and empathetic
• Comfortable learning new skills and following guidance
• Basic administrative skills (note taking or helping with appointments) - desired but not essential
• Confidence engaging with a diverse range of people
• Strong understanding of issues that affect people in later life
• Reliability, consistency and dependability
• Ability to work as part of a team if required
• Good conversational and listening skills with a clear speaking voice
• Ability to work independently while recognising boundaries and when to seek advice or report concerns

What training we will provide for you

• Access to a Volunteer Handbook and all relevant Policies and Procedures
• Mandatory Induction Training: Getting to know Jewish Care, Communication & Disability Awareness, Boundaries & Confidentiality, Safeguarding, Health & Safety, GDPR
• On the job induction

What you will get out of volunteering for us

• Enhance the lives of older people, making a real difference to the Jewish community we support
• Be part of a great team and make new friends
• Build confidence and develop transferable skills
• Access to a comprehensive training programme designed for the social care environment
• Gain valuable experience and enhance your CV

We are happy to be flexible on location and/or times if required.