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Head of Scaled Customer Success Revenue-Driven Leader
Posted 6 days 20 hours ago by ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Permanent
Full Time
Other
Midlothian, Edinburgh, United Kingdom, EH120
Job Description
ABR Talent is seeking a senior Customer Success leader to take the scaled CS function of a fast-growing SaaS provider. You will define operations, coach two CSMs and drive strategic customer conversations across a £4-5M ARR portfolio.
You'll balance executive stakeholder engagement with hands-on coaching, using health and product usage data to protect and grow revenue while aligning customer outcomes with the company's ambitious ARR goals.
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
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