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Head of Customer Support & Care - Lead, Scale & Transform

Posted 53 minutes 15 seconds ago by Moneybox

Permanent
Full Time
Customer Service Jobs
London, United Kingdom
Job Description

Moneybox is seeking a Head of Customer Support & Care to lead the Support, Care and Training & Onboarding functions. You will shape a scalable operating model, drive exceptional customer outcomes, and oversee onboarding, training and capability development.

You will build leaders, use data and AI to improve speed and quality, and align cross functionally with Product, Engineering and Compliance to support Moneybox growth.

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