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Head of Customer Experience & Service Delivery
Posted 1 hour 18 minutes ago by Phoenix Software
Permanent
Not Specified
Public Sector Jobs
Yorkshire, Pocklington, United Kingdom, YO421
Job Description
Phoenix Software is seeking a Customer Experience Manager based at our HQ in Pocklington, with two days per week in the office. You will lead a team of Customer Success Managers and Service Delivery Managers, ensuring services meet contractual commitments while driving continual service improvements for UK public sector clients.
The role requires strong leadership, stakeholder management, and a deep understanding of MSP/IT services.
Phoenix Software
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