Head of Customer Care & Experience

Bellway plc is seeking a Head of Customer Care in Leicester to lead the Customer Care team, ensuring delivery of excellent service to homeowners. The role involves developing customer care strategies, managing a team, and improving customer satisfaction. Candidates should have senior-level customer service experience in housebuilding or property, strong communication skills, and the ability to analyze customer feedback. Bellway offers a competitive salary, car allowance, and various benefits including a pension scheme and holiday purchase options.