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Head of Community Services

Posted 5 hours 59 minutes ago by Citizens Advice BANES

£150,000 - £200,000 Annual
Permanent
Full Time
Other
Staffordshire, Wolverhampton, United Kingdom, WV107
Job Description

A newly created role as part of our plans to grow and expand our community based services. Alongside our established contracted information, advice and guidance (IAG) services (including casework) with statutory funders, we are increasingly delivering community based IAG and health and wellbeing services to reach people earlier, differently, and at greater scale.

To start with, you'll lead some of our IAG and non-advice services, with scope to take on more as the organisation grows. We are seeking someone with the leadership and management capabilities to lead these services now, while also working with the CEO and Director of Services to identify and capitalise on new opportunities where we can make a real difference to the people and communities we serve.

About You
  • A values led leader who embodies Change, Connect, Compassionate, and Committed in everyday leadership and decision-making.
  • Experienced in delivering high-quality community services.
  • Experience of leading teams through change, growth, or evolving service models.
  • Excellent interpersonal skills, with the ability to inspire and motivate at all levels.
  • Calm and professional when handling sensitive issues, complex demands, and periods of change.

Join our team and grow both personally and professionally while making a tangible difference to people facing real challenges in our communities.

We reserve the right to close these vacancies early if we receive sufficient applications for the role.

We're Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.

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