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Guest Relations Manager: Lead Service & Team Growth

Posted 1 day 18 hours ago by Leonardo Royal Hotel Birmingham

Permanent
Full Time
Hospitality & Tourism Jobs
England, United Kingdom
Job Description

Leonardo Royal Hotel Birmingham is seeking a Guest Relation Manager to ensure exceptional guest service and team leadership. The role includes managing recruitment, resolving guest complaints, and compliance with company policies.

The ideal candidate is a naturally confident leader with a passion for developing individuals and enhancing team engagement. Perks include special rates on hotel rooms, recognition schemes, and ongoing training opportunities.

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