Guest Experience Leader - Front Office & Night Team

Marine & Lawn Hotels & Resorts' Marine Troon location seeks an experienced Front Office Manager to lead our Reception, Concierge and Nights teams, ensuring warm welcomes and the highest level of service. You will train staff to the brand's standards, drive guest satisfaction, and support a culture of guest-centric hospitality across shifts.

You will optimise operations, manage costs, and collaborate with other departments to create memorable experiences that encourage repeat visits and positive