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Guest Experience Lead - Resort & Attractions

Posted 4 hours 14 minutes ago by Chessington World of Adventures Resort

Permanent

Full Time

Other

Surrey, Ewell, United Kingdom, KT171

Job Description

Merlin Entertainments in the United Kingdom seeks a proactive Supervisor/Team Lead to guide frontline teams and deliver exceptional guest experiences across the resort. You will lead by example, coach staff, and handle escalated queries with calm professionalism, supporting various operational areas as needed.

The role requires strong communication, problem-solving, and a commitment to safety and standards.

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