Guest Experience Champion - Complaints & Solutions

Haven is seeking a dedicated Complaints Handler in the United Kingdom to join our Guest Experience Team. You'll be the heart of a stress-free stay for guests and owners, addressing concerns with warmth and care, investigating issues, and delivering tailored solutions that leave everyone satisfied.

As the primary contact, you'll ensure every interaction upholds Haven's high standards of service. The role offers onsite accommodation subject to availability and comprehensive training to help you