Graduate Operations Executive - Italian Speaking

Role: Graduate Operations Executive - Italian Speaking

Job Type: Full time

Location: Limerick, Ireland

Company Overview

Setanta is an internationally renowned provider of higher education in sport science and seeks to inspire human development and performance. We achieve this by delivering industry defining education, application, and insight to communities at a local and global level. Setanta is led by an advisory board and lecturing faculty highly experienced in elite level sport. Setanta operates global campus locations.

Position Summary

The Graduate Operations Executive role at Setanta will lead the operational and market growth efforts for our expansion into Italy. They will coordinate daily operations linked to student management, partnership management, venue oversight, language localisation, and localised service delivery. Working closely with our leadership team, the graduate will manage Italian language communications, streamline operational processes, and contribute to strategy execution aligned with our growth objectives in Italy.

Primary Responsibilities

• Project manage all operational aspects of the Italian student management and service delivery processes.
• Act as a liaison between internal teams and Italian market stakeholders.
• Translate and adapt materials and processes to Italian context.
• Monitor KPIs and report on Italian market development.
• Assist in setting up partnerships and academic collaborations.
• Travel to Italy for partner meetings (as required).

Qualification and Experience

• Degree in a business or administration related field.
• Experience in a customer service role.

Essential

Fluent in English & Italian

Abilities/Skills/Knowledge

• The ability to communicate clearly, both verbally and written.
• Excellent presentation skills.

Personal and Company Value Alignment

• Commitment to excellence.
• Continuous Improvement.

Additional Information

• The successful candidate will have opportunities for additional responsibilities and roles within the Setanta organisation.

Application

• All appointments are subject to passing referencing and vetting (if applicable to role) and providing proof of eligibility to work (upon being invited to interview).
• This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post holder and their manager.
• Please note that if you have not received feedback regarding your application after 3 weeks from submission, consider the application as unsuccessful.