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Global VP, Premium SaaS Support
Posted 3 days 16 hours ago by MyComplianceOffice LTD
Permanent
Full Time
Other
Not Specified, Ireland
Job Description
MyComplianceOffice LTD is seeking a Vice President of Customer Support to lead a global Level 1 support organization for our finance technology SaaS platform. You will drive operational discipline, define KPIs and SLAs, and optimize Zendesk and AI-enabled workflows across a follow-the-sun model.
The role requires 10+ years in customer support leadership, 5+ years managing distributed teams, and experience with enterprise SaaS in financial services.
MyComplianceOffice LTD
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