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Global IT Support Manager - Lead Distributed, Follow-the-Sun Tech

Posted 3 hours 18 minutes ago by Roku, Inc.

Permanent

Full Time

I.T. & Communications Jobs

Cambridgeshire, Cambridge, United Kingdom, CB1 0

Job Description

Roku, Inc. is seeking a hands-on IT leader to manage a distributed end-user computing and IT support team across EMEA and India. You will set strategy, coach staff, and drive global, around-the-clock support for Roku employees in offices worldwide.

You will own SLAs, implement runbooks, and partner with security, identity, network, and facilities teams to deliver secure, efficient IT services. Executive-facing communication is required.

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