Global Head of Customer Engagement & Adoption

National Physical Laboratory (NPL) seeks a Head of Customer Engagement and Adoption Strategy to lead the adoption of a world-first resilient timing capability, ensuring customer uptake at scale in the UK. You will shape external engagement, partnerships with government and industry, and drive outcomes across the National Timing Centre programme.

The role requires senior stakeholder influence, delivery of market insight, and an ability to translate requirements into actionable product and service