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Global Complaints Liaison & Resolution
Posted 8 days 10 hours ago by CO1001 Corporation of Lloyds
Permanent
Full Time
Other
Kent, Chatham, United Kingdom, ME4 4
Job Description
Lloyd's is seeking a Complaint Liaison Associate to act as the primary contact between the Lloyd's market and the Financial Ombudsman Service (FOS), assisting in the resolution of UK policyholder complaints after initial review. The role also covers complaints referred to the US Department of Insurance (DOI) and involves detailed discussions with stakeholders to reach fair outcomes.
Key duties include regulatory liaison, data accuracy in complaint monitoring, and governance of complaint handling
CO1001 Corporation of Lloyds
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