Leave us your email address and we'll send you all the new jobs according to your preferences.

Global Complaints Liaison & Resolution

Posted 8 days 10 hours ago by CO1001 Corporation of Lloyds

Permanent
Full Time
Other
Kent, Chatham, United Kingdom, ME4 4
Job Description

Lloyd's is seeking a Complaint Liaison Associate to act as the primary contact between the Lloyd's market and the Financial Ombudsman Service (FOS), assisting in the resolution of UK policyholder complaints after initial review. The role also covers complaints referred to the US Department of Insurance (DOI) and involves detailed discussions with stakeholders to reach fair outcomes.

Key duties include regulatory liaison, data accuracy in complaint monitoring, and governance of complaint handling

Email this Job