General Manager

Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group.

Just a short walk from Tower Bridge, The Tower Bridge Arms sits at the end of the Bermondsey Beer Mile, making it a lively, fast paced pub in one of London's most iconic riverside spots. The venue attracts a mix of tourists, city workers, and loyal locals, creating a buzzing atmosphere day to day.

• As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business.
• Being business savvy and demonstrating great commercial acumen is a must.
• Your team will look up to you; it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
• You have impeccable floor, bar and late night experience knowledge.
• You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.

• "Wear your heart on your sleeve", take ownership, be bold and run the business as if it's your own.
• Be cool, calm and collected, manage pressure with ease, nothing can phase you.
• You're not precious - we leave our egos at the door and help get sh t done.
• Must have minimum 2 years' experience as a general manager, depending on the property being looked at.
• Solid communication and organisational skills, be approachable.
• Superb customer & floor service skills.
• Excellent all round business knowledge from financials to customer satisfaction.
• An entrepreneurial flare.
• Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun.
• Personal licence holder beneficial.

• A competitive salary & bonus scheme.
• Training and development.
• Career progression and promotion opportunities with regular new openings around the corner.
• Automatic discounts across all our pubs, bars and restaurants.
• The opportunity to make strategic decisions within your business - take ownership and be fearless.
• Annual team trips abroad, regular management incentives and socials - a fun, family atmosphere.
• 28 days holiday.
• We'll feed you during your shift.
• Employee Assistance Programme (EAP).
• Referral scheme.
• Access your wages anytime through Wagestream.
• Birthday off.
• Cycle to work scheme.