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General Manager

Posted 1 hour 39 minutes ago by Wingstop UK - Hanley

Permanent
Full Time
Hospitality & Tourism Jobs
Staffordshire, Hanley, United Kingdom, ST1 4
Job Description
About Us

At Wingstop, we're not just in the chicken business, we're in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we've got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo's Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR.

About the Role

Something exciting is coming! We're opening a brand-new Wingstop restaurant! As a General Manager for a New Store Opening, you'll have full accountability for launching and leading a brand-new restaurant. From building your team to setting the culture and establishing ways of working, you'll play a key role in bringing the brand to life in a new location.

You'll take ownership of all aspects of the business, from driving sales and controlling costs to delivering exceptional customer experiences. Leading from the front, you'll recruit, train, and develop a high-performing team, ensuring the restaurant is set up for long-term success from day one.

This is a hands on, high impact role where you'll shape the direction of your restaurant, build a strong team culture, and deliver results in a fast paced, high energy environment.

What You'll Be Doing
  • Leading the restaurant opening
  • Building and developing your team
  • Setting standards and ways of working
  • Driving performance from day one
  • Owning full operational delivery
What We're Looking For
  • Strong leadership experience
  • Experience in new openings (preferred)
  • High energy and ownership mindset
  • Ability to build teams from scratch
Our Values

Authentic. Entrepreneurial. Fun. Service Minded.

Why Wingstop

Here at Wingstop, it's all about the people, the passion, and the energy. We're more than just wings, we're a fast moving, fun, and inclusive team where everyone's voice is heard, growth is encouraged, and effort is recognised. From day one, you'll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift. Whether you're learning new skills, leading a team, or helping launch a new store, you'll feel the Wingstop vibe in everything we do. We are fast paced, high energy, and all about delivering great experiences for our customers and our people.

It's more than just a job. It's a place to build confidence, make mates, and be part of something that's growing fast.

Benefits
  • Quarterly Bonus
  • Private Healthcare (individual cover)
  • Opportunities to join our Long Term Investment Plan (for high performing GMs and Stores)
  • Flexible Rota
  • Free food on every shift
  • Employee discount (50% Mon-Thurs, 20% Fri-Sun)
  • 33 days holiday + birthday off
  • Culture budgets allocated to every restaurant for recognition
  • Team based events (performance)
  • Regular company wide incentives
Leadership Benefits
  • Long Term Investment Plan (for high performing GMs)
  • Leadership events and conferences
  • Team celebration events
Grow With Us
  • Senior leadership development (District Manager Step Up Program)
  • Career progression opportunities
Perks & Vibes
  • Bi Annual Management Conferences & Networking
  • Wagestream access
  • Discounts platform
  • Recognition programmes
Diversity & Inclusion

We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we're here to assist you.

If this opportunity aligns with your skills and career goals, we encourage you to apply. Join us in bringing the flavour!

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