Leave us your email address and we'll send you all the new jobs according to your preferences.
Full Time Branch Manager
Posted 18 days 21 hours ago by The Stevenson Group
£100,000 - £125,000 Annual
Permanent
Full Time
Other
London, Twickenham, United Kingdom, TW1 1
Job Description
Key Responsibilities 
- Stock management
- Shop floor standards
- Stock room standards
- Supervisor management
- Branch financial accountability (staffing hours, petty cash, cleaners)
- To ensure custom orders are being processed efficiently
- Complete branch banking daily
- To fill in all end of month spreadsheets
- Ensuring dispatch target achieved
- To recruit, train and retain the team
- To provide and record ongoing training to the team
- To highlight underperformance and support with action plan
- To work with supervisors to achieve branch standards
- To ensure the teams wellbeing needs are met
- Completion of Elf rotas
- Management of Elf exceptions
- Holiday management
- Daily floor rota, including lunches
- Summer temp recruitment
- Summer temp rotas
- Role model of excellent customer service on the shop floor
- Being an escalation point for customer complaint
- Actively check the branch inbox
- Spot check customer service supervisor is following company processes (correct phone greeting and email sign off)
- Knowledge of Microsoft Office, Netsuite
- 3 years management/supervisor experience
The Stevenson Group
Related Jobs
Retail Advisor, 16hrs 6M FTC, Enniskillen
- £40,000 - £60,000 Annual
- County Fermanagh, Enniskillen, United Kingdom, BT740
Personal Assistants - Tweedbank - 2974
- £40,000 - £60,000 Annual
- Selkirkshire, Galashiels, United Kingdom, TD1 1
Front Desk & Admin Coordinator
- £40,000 - £60,000 Annual
- Surrey, Godstone, United Kingdom, RH9 8
Personal Assistants - Hawick - 2963
- £40,000 - £60,000 Annual
- Roxburghshire, Hawick, United Kingdom, TD9 0
German-Speaking Client Services Associate - Fast Growth
- £40,000 - £60,000 Annual
- London, United Kingdom