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Frontline Customer Support Advisor

Posted 58 minutes 8 seconds ago by Maximus

Permanent
Full Time
Customer Service Jobs
Leicestershire, Leicester, United Kingdom, LE1 1
Job Description

MAXIMUS in the United Kingdom is seeking a Business Support Centre Customer Support Advisor to handle first interactions with participants across Access to Work and related programmes. You will assess eligibility, explain available schemes, and book or log participants in case-management systems while delivering efficient, accurate support.

The role requires strong customer-service mindset, multi-channel communication, and solid Excel/Microsoft Office skills to maintain precise records and meet

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