Front Office Shift Leader - Lead Guest Experience & Upsell

Front Office (Royal Lancaster) in City of Westminster seeks a Front Office Shift Leader to deliver five-star service in a vibrant environment. Responsibilities include guest registration, use of OperaCloud and KnowCross systems, and upselling room types. This full-time role offers annual earnings up to £32,000, excellent benefits including a pension scheme, discounts across properties, and a supportive team culture. Join a proud award-winning family dedicated to career growth and exceptional service.