Luxury Concierge Lead - Clienteling & Sales CX

Fields Retail Limited is seeking an ambitious Concierge Manager to lead clienteling, sales, and customer experience across luxury jewellery and watches. The role is office-based in Dublin, requiring a strong background in luxury retail and sales. The successful candidate will oversee live chat, manage the customer experience team, and ensure high service standards. A proactive decision-maker with experience in team leadership and a focus on exceptional customer service is essential.